Flowers Match Icon

Flowers Match

Relax, match, and bloom.

Privacy Policy

Last updated:

Welcome to Flowers Match. We believe in transparency and, most importantly, in respecting your digital privacy. This document explains how we handle your data on iOS and Android platforms.

1. Data Collection & Anonymity

We have designed our game to be privacy-first. We do not collect personally identifiable information (PII) such as your real name, physical address, or phone number.

We process only anonymized data to ensure the game functions correctly. This includes:

  • Device type and operating system version (to optimize performance).
  • General gameplay data (level progress, high scores).
  • Technical identifiers (such as IDFV or Android ID) solely for internal functionality.

2. Third-Party Services

To deliver a high-quality experience, we utilize trusted third-party tools. These services may collect limited data for specific purposes:

  • AppsFlyer: We use AppsFlyer for mobile attribution and marketing analytics. This helps us understand how users find our game and allows us to optimize our advertising campaigns.
  • Firebase (Google): We use Firebase Cloud Messaging to send you notifications about game events, updates, or bonuses. We also use Firebase for crash reporting to fix bugs quickly.

3. Our Infrastructure

We utilize our own secure infrastructure to store your anonymized game preferences and manage notification settings. This ensures that even if you switch devices or reinstall the game, we can attempt to restore your progress using anonymous identifiers, without needing your personal email.

4. Data Retention & Deletion

We respect your right to be forgotten. Although the data we hold is anonymized and cannot be used to identify you personally in the real world, we are committed to deleting it upon request.

If you wish to remove all data associated with your device/account from our servers, simply contact our support team. We will process your request promptly.

5. Changes to This Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes.

Support & Contact

Experience an issue with the game? Found a bug in a level? Or just want to say hello? We are here to help!

Contact our Support Team

For inquiries regarding gameplay, billing, or data privacy (deletion requests), please email us at:

Average response time: 24 hours

Frequently Asked Questions

Q: My game crashed, what should I do?

A: Please make sure you have the latest version installed from the App Store or Google Play. If the issue persists, email us with your device model.

Q: How do I turn off notifications?

A: You can manage notifications directly in the game settings or via your device's system settings under "Flowers Match".

Q: Can I reset my progress?

A: Yes, you can request a data reset by contacting support or clearing app data in your device settings.